Legal

Terms of Service

Last updated: April 2, 2026

1. Service Description

FPV Technologies Inc. (“Sonno”, “we”, “us”) provides an AI-powered phone receptionist platform for restaurants (“the Service”). The Service includes automated call answering, reservation management, SMS confirmations, and a web dashboard for restaurant staff.

2. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information during registration. You must be at least 18 years old and have the authority to bind the business you represent.

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose.
  • Attempt to reverse-engineer, decompile, or extract source code from the Service.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use the Service to make automated calls unrelated to restaurant operations.
  • Resell or redistribute the Service without prior written consent.

4. Intellectual Property

The Service, including its AI models, software, design, and documentation, is the intellectual property of FPV Technologies Inc. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for your restaurant operations.

5. Payment Terms

Subscription fees are billed monthly in advance. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' written notice. Failure to pay may result in suspension or termination of your account.

6. Uptime and SLA

We strive for high availability but do not guarantee uninterrupted service. The Service depends on third-party infrastructure that may experience outages beyond our control. We are not liable for losses resulting from service interruptions.

7. Limitation of Liability

To the maximum extent permitted by law, Sonno's total liability for any claims arising from the Service is limited to the amount you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost reservations.

8. Indemnification

You agree to indemnify and hold harmless FPV Technologies Inc., its officers, directors, and employees from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

9. Termination

Either party may terminate the subscription with 30 days' written notice. We may suspend or terminate your account immediately for violation of these Terms. Upon termination, your access to the Service will cease and your data will be handled per our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

11. Dispute Resolution

Any disputes arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Delaware.

12. Modifications

We may modify these Terms at any time. Material changes will be communicated via email or dashboard notification at least 30 days in advance. Continued use of the Service after changes take effect constitutes acceptance.

13. Contact Us

Questions about these Terms? Contact us at hello@sonno.ai.